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Resources for IPA applicants

  1. IPAS Protocol for Medical Transfer Requests - includes the revised Medical Priority Referral Form (Appendix 2).
  2. IPAS IPA Pregnancy Related Transfer Request (DOCX, 186KB)

IPAS Policy regarding Reunification of Family Members resident in Ireland

The current family reunification policy is not on the HSE website, but can be summarised as follows:

IPAS advise that the two parties wishing to be reunified email ipasinbox@equality.gov.ie separately, requesting/confirming they wish to be reunified.

Requests for reunification at this time will only be possible if:

  • There is space within the same room as an existing contact.
  • There are exceptional circumstances justifying the allocation of a second room, e.g. caring responsibilities for vulnerable people/children, etc.

IPAS Policy on Accommodation of Aged Out Minors in IPAS Accommodation Centres (July 2010)

IPAS Customer Service Booklet - in various languages

IPAS Complaints Procedure 
To be used if you/IPAs have complaints about an IPAS accommodation centre, services provided onsite, food etc. 

Medical Priority information for International protection applicants

Revised Guidance Document for IPAS stakeholders re transport for medical appointments

DCEDIY IPAS policies  

Isolation Facility Referrals

HSE National Infectious Disease Isolation Facility, St. Ita’s, Portrane, Co. Dublin is a 43-bed, 24-hour facility for self-caring individuals with infectious diseases who are aged 18 years and older and who are unable to isolate in their own environment. Where family circumstances require the isolation of babies and children, this can be accommodated once the minors are accompanied by a parent or guardian. 

The videos below give information to potential residents ahead of their stay: 

Social Inclusion email directory

Other Supports